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Billing & Financial Policies

Financial Responsibilities

For questions about your statement or balance, please contact our billing office at (858) 244-6860.

  • Point of Service: All copays, coinsurance, and deductibles are due at the time of service.
  • Self-Pay: Payment is due in full at the time of service unless other arrangements are made in advance.
  • Billing Cycle: Statements are sent monthly. If there is no response after two statements and a final notice, the account may be placed with an outside collection agency.
  • Collections: If an account is assigned to a collection agency, the patient is responsible for all agency fees and costs. In addition, this may result in dismissal from the practice.

Insurance Information

Accepted Insurance Plans

  • Medicare
  • Most PPO plans (including Anthem, Blue Shield, Cigna, Aetna, United Healthcare, and Health Net)
  • HMO health insurance plans utilizing the Sharp Community Medical Group Network

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Insurance Information

We accept and bill many insurances, including the following:

  • Medicare
  • Most PPO plans, including Anthem, Blue Shield, Cigna, Aetna, United Healthcare and Health Net 
  • HMO health insurance plans utilizing the Sharp Community Medical Group Network
  • We accept cash, personal checks, bank debit cards, as well as credit card payments with MasterCard Visa, American Express, and Discover.

Schedule of Fees

For assistance with payment or to discuss a fee, please call (858) 244-6860.

Service / Incident Fee Amount
Late Fee (Payment received after 30 days) $10.00
Statement Fee (Copay not collected at time of service) $15.00
Returned Check (NSF) Fee $25.00*
Late Cancellation / Missed Appointment (< 24-hr notice) $25.00
Form Completion (EDD, FMLA, DMV, Life Insurance) $25.00
Specialized Testing Missed Appt (Nuclear, PET/CT, OBL) $200.00
Medical Records Copying Varies (Due prior to release)

*Note: If a second returned check occurs, the fee is 3x the amount of the check or $100.00, whichever is greater.

Patient Non-Compliance

Multiple late cancellations, missed appointments, or failure to follow physician-prescribed treatments and instructions are considered signs of non-compliance and may result in dismissal from the practice.

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